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Best Deposit Product |
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• Barclays Kenya (Kenya) - "Zidisha Bonus Savings Account" |
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Best Credit Card Product |
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• Taishin Bank (Taiwan) - "The Rose Card" |
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Best Payments Product |
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• DBS Bank (Singapore) - "DBS Paylah!" |
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Best Internet Banking |
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• ICICI Bank (India) |
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Best Direct Bank |
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• Rakuten Bank (Japan) |
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Best Mobile Phone Banking Initiative |
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• St. George Bank (Australia) - 'User Controlled Security Management' |
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Best Retail Banking Branch Innovation |
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• Bank of East Asia (Hong Kong) |
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Best Remittance Business |
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• MoneyGram International |
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Best Automobile Lending Business |
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• Emirates NBD (United Arab Emirates) |
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Best Mortgage and Home Loans Product Initiative |
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• State Bank of India (India) |
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Best SME Bank |
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• Alliance Bank (Malaysia) |
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Best Wealth Management Business |
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• Westpac (Australia) |
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Best Microfinance Business |
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• Bank Rakyat Indonesia (Indonesia) |
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Best Consumer Risk Management Initiative |
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• ICICI Bank (India) |
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Best Customer Relationship Management |
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• Westpac (Australia) |
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Best Social Media Project |
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• Kotak Mahindra Bank (India) - 'Jifi and Kaypay' |
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Best Network Integration |
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• Shinhan Bank (South Korea) |
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Best Retail Banking Brand Initiative |
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• Alliance Bank (Malaysia) - 'SME Innovation Challenge' |
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Best Employee Engagement |
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• Union Bank of the Philippines (The Philippines) |
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Best Business Model |
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• Jibun Bank Corporation (Japan) |
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Best Data & Analytics Initiative |
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• OCBC Bank (Singapore) - 'OCBC In-Memory Self Service Analytics' |
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