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Interviews

Interviews,

Interviews,

A ‘phygital’ approach and innovative digital solutions power…

Arvind Vohra, country head of retail branch banking at HDFC Bank explained how the bank’s service-first culture and analytics-led value proposition is…
13 Nov    1964
     
Interview

Interview,

Interview,

CIMB Niaga leverages digital banking for growth

Budiman Tanjung, chief of network and digital banking at Bank CIMB Niaga, shares how its retail banking business benefitted from rising interest rates…
8 Jun    397
     
Excerpts

Excerpts,

Excerpts,

FAB innovates services for SME banking in the region

FAB’s digital transformation and a customer-focused strategy for the SME market is expected to further drive business in this thriving segment
7 Jun    429
     
Feature

Feature,

Feature,

Howard Davies: Banking in the age of technological disruptions…

Chairman of NatWest Group and the first chairman of the Financial Services Authority, Howard Davies, is a polymath whose career spans academia, public…
7 Jun    471
     
Research Note

Research Note,

Research Note,

AI adoption continues at pace with evolution of infrastructure

While some banks have increased the use of AI in personalising services, marketing and risk management, legacy systems struggle to leverage and scale it…
6 Jun    77
     
Obituary

Obituary,

Obituary,

In memory of Paul Chow, former CEO of HKEX – a remarkable…


Chow, a luminary of Hong Kong’s financial industry, passed away on 1 June 2023 at the age of 76, leaving a profound void among peers who respected…
5 Jun    553
     
Excerpts

Excerpts,

Excerpts,

Batumbu supports Indonesian MSMEs through supply chain financing

Indonesian fintech lending platform, Batumbu, is providing supply chain financing for FMCG, F&B, and pharmaceutical sectors, aiming to facilitate business…
2 Jun    500
     
Excerpts

Excerpts,

Excerpts,

PermataBank’s UX-CX revamp integrates digital and physical…

PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints
2 Jun    690
     
Excerpts

Excerpts,

Excerpts,

Minsheng Bank strengthens risk management to target SME…


Gao Yingxin, chairman of China Minsheng Bank, met with Emmanuel Daniel, founder of The Asian Banker, to discuss the bank’s development and its future…
31 May    978
     
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