SS&C expands AI capabilities for wealth advisers

SS&C Technologies launched Black Diamond AI, a suite of AI enhancements for its Black Diamond Wealth Solutions platform, built on its AI Gateway governance platform and integrated with SS&C WorkHQ.

"Black Diamond AI is how our AI strategy shows up for wealth advisors and is embedded where advisors do the work. Firms turn information into action while maintaining the trust and governance their clients expect," the company said.

Black Diamond AI combines in-platform AI assistance, contextual insights, natural language data queries, and connected AI experiences to help advisors and operations teams reduce manual work, access relevant information, and act more efficiently.

“In a regulated business like ours, we don’t adopt AI tools lightly,” said Brian Boughner, CEO of Fiduciary Alliance. “Black Diamond AI’s approach to security and compliance made it an easy decision, and our advisors picked it up quickly. The insights it surfaces let us get ahead of client questions instead of reacting to them. This intelligence changed how our advisors prepare for meetings and how confident they feel walking in.”

Black Diamond AI is built around core capabilities, including:

Black Diamond Assist: As the foundation for in-platform agentic AI, Black Diamond Assist helps users navigate the platform, answer questions, and access workflows.

Black Diamond Insights: Proactive intelligence analyzes platform data to highlight relevant information and connections. Initial features include Relationship Summary, Reports & Statements Summary, Planning Summary, and Trades Analysis Summary.

Users can also ask questions about client and business data in plain English and receive immediate answers through natural language data queries, enabling teams to access information without searching through multiple reports or screens.

Additionally, Black Diamond's Model Context Protocol (MCP) server lets advisors securely access their Black Diamond data and act on it from their AI enterprise platform of choice.

“Black Diamond’s AI capabilities help our advisors spend less time searching for information and more time focused on strategic guidance and meaningful conversations with clients,” said Sean Hendler, Director, Performance Reporting at HB Wealth. “Black Diamond's new MCP server fits perfectly into our broader AI strategy, allowing advisors to seamlessly integrate quality Black Diamond data with information from other key sources,” said Sean Hendler, Director, Performance Reporting, HB Wealth.

"AI should help advisors make faster, more informed decisions while simplifying day-to-day operations," said Steve Leivent, Senior Vice President and Co-Head of SS&C Wealth & Investment Technologies. "Black Diamond AI is how our AI strategy shows up for wealth advisors and is embedded where advisors do the work. Firms turn information into action while maintaining the trust and governance their clients expect."

Governance runs through SS&C AI Gateway, the enterprise-grade platform anchoring security, transparency, and responsible AI principles across SS&C's AI portfolio, including Black Diamond AI.

Re-disseminated by Wealth and Society